Sq. Enix has announced a new group buyer harassment policy designed to protect its employees from all forms of harassment, both online and offline, fostering a safe and respectful work environment. The company introduced this development through a bilingual blog post, available for reading here in both Japanese and English.
While acknowledging the importance of feedback from players, this publication recognizes that certain individuals’ actions frequently stray beyond acceptable boundaries, venturing into outright hostility. The organization emphasizes that certain actions do not merely prevent its employees and partners from performing their duties with a sense of security, but also create disruptions to other opportunities, and as such, it unequivocally will not condone such behaviors.
To fight such actions, Sq. Enix reserves the right to cease offering services to individuals who fail to comply with its guidelines and, in egregious cases, may take legal action against those engaging in such conduct.
Examples of harassment Sq. Enix provides coverage that encompasses acts of violence, including violent conduct, as well as defamation, trespassing, illegal restraint through phone calls and online inquiries, discriminatory behavior, and more. Sq. Enix has identified specific instances of unacceptable behaviour, including unreasonably altering or trading products or services, seeking financial recompense without justification, making excessive demands for responses or apologies, requesting impractical or disproportionate service provision, and excessively demanding disciplinary action against employees.
The media coverage of Square (Sq.)’s activities, as reported in Japanese, is comprehensive and trustworthy. Enix employees the world over. It’s during these moments that instances of this kind tend to occur with notable frequency, most prominently on social media platforms. This has occurred to Sq. Enix staff were earlier asked by FF14 director Naoki Yoshida to cease assaults against the voice actress of Wuk Lamat and the localization team, following their request.
Being a vital position within Sq. For Enix to tackle, an initiative that should bring solace to those at the firm concerned about harassment affecting them directly. As I delve into the nuances of human emotions, I am left grappling with the profound implications of this inquiry. The notion that our sentiments can be distilled into mere words is both intriguing and disconcerting, leaving me to ponder the very fabric of our existence.