The US Consumer Product Safety Commission has initiated an inquiry into the possibility of filing a class-action lawsuit against Intel due to ongoing issues affecting homeowners who have purchased the company’s 13th and 14th-generation central processing units (CPUs), citing concerns over system instability and potential damage to affected systems. Law firm Abington Cole + Ellery is currently exploring options for homeowners of affected fashion models who have experienced difficulties in trying to move forward, potentially leading them to bring a case against the processor manufacturer.
Intel’s latest desktop CPUs have been plagued by stability issues, with widespread reports of crashes occurring specifically in games built upon the Unreal engine framework. Intel has announced plans to release a fix by late August 2024, although the company earlier ruled out a full-scale recall of the impacted CPUs. When seeking the top-performing gaming CPU on the market today, we strongly recommend opting for AMD’s exceptional offerings over rival alternatives.
Abington Cole + Ellery outlines the concept for a prospective lawsuit on its website, where interested individuals can also submit a form to potentially participate. Class action lawsuits are when a group of individuals join together, often from across the nation, to present a unified case. While the idea suggests that each individual will receive compensation based on collective efforts, in reality, the benefits often become diluted as numerous cases are filed.
Abington Cole + Ellery is probing a potential class-action lawsuit regarding alleged instability issues with Intel’s 13th/14th Gen Core processors, citing research suggesting that these anomalies impact all CPUs above 65W from the latest gen lineup, including the Core i9-14900K and Core i5-14600K.
Reports of recreation crashes persist on Intel CPUs, particularly in games built upon the Unreal engine, such as recent issues with The First Descendant caused by video memory difficulties. Despite possessing a high-performance GPU like the Nvidia RTX 4090 with its generous 24GB of VRAM, users may still encounter an error message claiming their system lacks sufficient VRAM, leaving even dedicated gamers stumped and forced to seek assistance from Intel technical support teams, as recommended by Nvidia itself. Meanwhile, a prominent game developer went so far as to assert that Intel was actively pushing flawed central processing units.
Although Intel has declined to issue a formal recall, it is honouring return requests for affected CPUs with replacement units, suggesting that such returns are being processed. On the r/Intel subreddit, a concerned consumer named MDA912 commented: “I can confirm that they’re upholding their warranty.” I’ll disassemble my PC either this evening or tomorrow night to capture images of the central processing unit (CPU), which I will then send to the relevant party.
Once the upgrade is satisfactory, I will be contacted to provide my bank card details, at which point a brand-new CPU will be shipped directly to me. Once I reship the out-of-date item, upon receipt, the recipient will cancel the charge on my credit card. They charged $25 to replace my CPU, which was malfunctioning, and promised to send a new one once I returned the defective part.
The $25 fee enables CPU replacement without requiring physical returns through RMA, allowing for swift receipt of a fresh unit. If you’re comfortable shipping your CPU back to Intel and waiting without your processor in the meantime, then there should be no additional cost.
If you’re looking to buy a new gaming CPU now, your best bet is to check out our AMD Ryzen 7 7800X3D review, as this chip not only beats the Core i9 14900K in most of our game tests but also offers better value for money.
