Information of the burned-out AMD Ryzen 7 9800X3D Has the issue unfolded quickly enough to prompt an official response from MSI, the manufacturer of the MSI Magazine X870 Tomahawk motherboard used by the PC builder who shared this unique story on Reddit? Without suggesting any blame towards MSI or AMD, the company has promptly issued a statement informing customers about the situation.
As the tech industry’s pace quickens following a major product rollout from companies like AMD and MSI, reliance on spontaneous media buzz becomes unrealistic; accordingly, MSI should proactively engage in promoting their latest offering. While MSI is renowned for producing some of the top-notch gaming motherboards, AMD’s CPU might just catch up. The AMD Ryzen 9 9800X3D’s impressive launch performance quickly solidified its position as the ideal gaming CPU, but one can’t help wondering whether AMD would be willing to risk reputational damage by repeating such a dominant showing.
MSI revealed a concerning incident on its website, stating that it had received a report of an AMD Ryzen 7 9800X3D processor experiencing damage while running on MSI’s MAG X870 Tomahawk Wifi motherboard. The company assured customers of its commitment to quality and launched an investigation into the matter immediately.
MSI confirms a concerted effort with AMD as it delves into investigating the root cause of the issue, also maintaining regular communication with renowned PC hardware authority Gamer Nexus. As the investigation unfolds, MSI plans to provide further updates.
As we reported in our 9800X3D burnout report, Gamer Nexus’ editor-in-chief Stephen Burke has committed to purchasing the faulty components necessary for an unbiased investigation, and MSI appears willing to maintain open lines of communication to facilitate this effort.
While some new 9,800 series X3D homeowners may initially panic, it appears that this issue is more likely attributed to human error rather than a design flaw. The enigmatic Redditor “TrumpPooPoosPants” posits that it’s likely a setup error, echoing sentiments of fellow enthusiasts who point to the noticeable damage around the CPU socket and its pins as evidence.
A recent update was posted in the original Reddit thread, with the Redditor confirming that they have sent the components to Players Nexus. It’s unclear to TrumpPooPoosPants what triggered the injury or whether the CPU was properly seated; nevertheless, according to their account, there is “absolutely no question” that they were at fault for any carelessness that may have contributed to the incident.
Despite initial silence from AMD, investigations by Gamer Nexus and MSI offer potential for transparency on the incident’s origins; a prompt clarification of responsibility would be welcome.
Here’s an improved version:
Take a look at our assessment of the AMD Ryzen 7 9800X3D, which has already surpassed the AMD Ryzen 7 7800X3D as its new flagship and confidently outperforms anything Intel can muster in response.
